Responsible Gaming

GNRA Arcade Inc. builds entertainment products — social casino games and browser demos that use virtual currency only. We do not offer real-money gambling on cri-vie.com. Even so, we believe every player deserves clear information, age-appropriate access and pathways to help if gaming stops being fun.

1. Our commitment

We design Jackpot Crush and our demos for adults 18 and over. Virtual coins have no cash value and cannot be withdrawn from this website. We display age notices, responsible gaming links and plain-language disclaimers wherever players can spin reels.

GNRA Arcade Inc. is a game development studio, not a licensed gambling operator. Real-money wagering, where legal, is offered only by regulated third-party operators — never through our corporate site.

2. Social casino vs real-money gambling

Social casino games simulate slot mechanics for entertainment. Wins and losses affect virtual balances only. Optional in-app purchases may add coins in mobile apps but do not create a legal entitlement to monetary payouts unless a separate licensed product explicitly provides them.

Because social games can feel similar to real-money products, it is important to understand the difference, set personal limits and monitor time and spending — even when no real bets are placed.

3. Tips for safer play

• Play for fun, not income. Treat virtual wins as entertainment, not a way to make money.
• Set time limits. Decide how long you will play before opening the app or demo.
• Track optional purchases. If you buy coin packs in Jackpot Crush, budget them like any other leisure expense.
• Take breaks. Step away regularly — fatigue leads to longer sessions and regret.
• Never chase losses. Virtual or real, trying to "win it back" often makes things worse.
• Keep balance. Gaming should not replace sleep, work, study or time with people you care about.
• Protect minors. Do not share devices or accounts with anyone under 18.

4. Warning signs

Consider reaching out for support if you or someone you know:

• Spends more time or money on games than intended.
• Feels restless or irritable when trying to cut down.
• Uses gaming to escape stress, anxiety or depression.
• Lies to family or friends about how much you play or spend.
• Neglects responsibilities because of gaming.
• Borrows money or sells possessions to fund play or purchases.

These signs can apply to social casino play as well as real-money gambling. Early conversation helps.

5. Free support resources

If you need confidential advice, these organisations offer free information and support:

• GamCare — Free support, live chat and resources for anyone affected by gambling harm. Visit gamcare.org.uk.
• GambleAware — Safer gambling tools, self-assessment and signposting to treatment. Visit begambleaware.org.
• ConnexOntario — Free and confidential health services information for Ontario residents. Call 1-866-531-2600 or visit connexontario.ca.
• Canada Suicide Prevention Service — If you or someone you know is in crisis, call 988 (Canada).

Support lines are often available 24/7. You do not need to wait for a crisis to call.

6. Self-exclusion and app controls

Google Play provides parental controls and purchase authentication. You can remove Jackpot Crush from your device at any time. If you need help managing in-app purchases, review Google Play payment settings and consider enabling approval for every transaction.

Real-money operators licensed in Canada (for example under provincial regulators such as AGCO in Ontario) offer formal self-exclusion programmes. GNRA Arcade Inc. does not operate those programmes because we do not accept real-money wagers on this site.

7. Age restriction — 18+

Our website, browser demos and linked social casino applications are intended strictly for users aged 18 or older. By using our products you confirm you meet this requirement. We may request age verification where required by law or platform policy.

8. Staff and design standards

When building games for clients we document RTP, bonus frequency and purchase prompts transparently. We avoid mechanics aimed at minors and support operator requests for session reminders, spend caps and reality checks in regulated deployments.

9. Contact us

Questions about responsible gaming on our products:
GNRA Arcade Inc.
220 Yonge Street, Suite 1802, Toronto, ON M5B 2H1, Canada
hello@cri-vie.com · +1 647 812 5403

If you are struggling with gambling-related harm, please contact GamCare or GambleAware for immediate support.